What to do when Outlook doesn’t open.
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The issue is happening in Windows Professional 7 and Windows Enterprise 8. The issue does not occur when Office or is installed through Office , and does not happen when Office is installed through a volume license rather than through This appears to be affecting all copies of Office installed through Office on our domain.
There is no error message, when the item is clicked the mouse just circles, then stops without the applet opening. This behavior started around the middle of last week. So far I've tried repairing Office both quick and online as well as uninstalling and reinstalling Office through The Mail applet in Control Panel started opening again. I uninstalled that version and installed through again, the applet immediately stopped opening again. CPL file does exist, but when I double-click it I get the error "The operating system is not presently configured to run this application.
I tried a registry fix from a thread about a similar but not the same issue, adding a mlcfg I can create new mail profiles by running outlook. Was this reply helpful? Yes No. Sorry this didn't help. Choose where you want to search below Search Search the Community. Any ideas or suggestions anyone can contribute would be greatly appreciated! This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
I have the same question Report abuse. Details required :. Cancel Submit. Allen Z. MSFT Moderator. In reply to SynchronisIT's post on June 30, Hi everyone, I would like to share an official KB about this issue. Best Regards, Allen. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. This site in other languages x.
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